CHI

    With 12+ years of experience in Design, Technical Writing, and Content Strategy, I offer a holistic approach to the evolving
Technical Communications Universe. I understand the importance of consumer-centric technical communication, where content
strategy and marketing knowledge are key in meeting the needs of the target audience. My extensive experience has given me a deep understanding of buyer personas and the consumer journey, allowing me to effectively plan and execute strategies.

    In my previous experience at Infosys and Oracle, I played an active role in process establishment and enhancement, particularly in Agile environments. This experience has provided valuable insights into addressing bottlenecks throughout the various stages of DDLC/IDLC. I am known for my dedication and hard work as a team player. I thrive on quickly learning new tools and products and approach problem-solving with enthusiasm. Throughout my technical writing journey, I have collaborated with SMEs from various disciplines (QA, PM, BA, Developers, Testers, and Consultants), utilized DITA authoring and strategies, and worked on Product UI in different testing environments. I have also gained a working understanding of Agile Software Methodologies.

    Recently, I have expanded my skillset to include Markdown Language, API Documentation, and the Doc-as-Code (DaC)
workflow. I am currently pursuing a Full-stack Software Development (MERN) Program from Upgrad, gaining working understanding of Ubuntu Linux, Shell Scripting, GitHub, HTML, CSS, and exploring JavaScript. Visual Studio Code serves as my preferred code editor. These Certifications will help me to cater to the different arenas of documentation, especially for the documentation for developers.